ABBOT'S WICK

Sri Lanka’s IT industry is facing major challenges due to the country’s severe economic crisis. The sector, which employs over 120,000 people, was on track to become the top exporter. Now, it struggles with power cuts, fuel shortages, and internet disruptions.

The crisis has led to record inflation, currency devaluation, and a lack of foreign exchange. This has caused shortages of fuel, medicines, and other essentials for 22 million people. Stalled imports have made it hard for IT firms to meet project deadlines and maintain client trust.

Investor confidence has been shaken by the ongoing crisis. Some companies have moved staff to offices in nearby countries to ensure business continuity. This raises concerns about the IT sector’s future in Sri Lanka and its ability to keep skilled workers.

The severe paper shortage has affected many industries, including education and IT. The government is trying to address resource scarcity and stabilize the economy. Meanwhile, IT firms must navigate operational challenges and retain top talent in uncertain times.

Key Takeaways

• Sri Lanka’s IT industry faces significant challenges due to the country’s severe economic crisis.
• Daily power cuts, fuel shortages, and internet disruptions hinder business continuity for IT firms.
• The economic crisis has shaken investor confidence, forcing some companies to temporarily relocate staff.
• Concerns arise about the IT sector’s ability to retain skilled labor amidst economic uncertainty.
• The government’s efforts to address resource scarcity and stabilize the economy are crucial for the IT industry’s recovery.

Impact of Economic Crisis on IT Industry Operations

Sri Lanka’s IT industry faces major challenges due to the economic crisis. Power cuts, internet issues, and fuel shortages disrupt operations. Companies struggle to meet client expectations and deliver quality work.

IT professionals have devised creative solutions to keep businesses running. Some work from hotel lobbies during outages. Others use a buddy system for fuel updates.

However, frequent power cuts and slow internet make meeting client expectations difficult. Quality of deliverables often suffers due to these obstacles.

Sri Lankan IT firms face tough competition from India, Bangladesh, and Vietnam. There’s concern about losing business if delivery standards drop. Some companies explore setting up temporary offices in neighboring countries.

The crisis severely impacts the IT industry, once a major economic contributor. Before the pandemic, it employed over 120,000 people. It was the fifth-largest export earner, set to become the top exporter.

• Sri Lanka’s IT industry employed more than 120,000 people and was the fifth-largest export earner for the country.
• The industry was on track to become the top exporter within the next five years before the economic crisis hit.
• Inflation in Sri Lanka reached 39.1% in May 2021, with fuel prices more than doubling since the start of the year.
• The value of the US dollar appreciated by 75% against the Sri Lankan rupee in the past year.

Despite challenges, IT remains an attractive employer in Sri Lanka. It offers high salaries and flexible work environments. Companies seek creative solutions to navigate the crisis and maintain their economic position.

Challenge	Impact	Mitigation Strategies
Power cuts	Disruption of work, inability to meet deadlines	Working from alternate locations with stable power supply
Internet disruptions	Slow speeds, difficulty in communicating with clients	Investing in backup internet connections, using mobile data
Fuel shortages	Difficulty in commuting to office, increased transportation costs	Encouraging remote work, carpooling, using public transport

Sri Lanka’s Economic Crisis Threatens Its Dollar-Earning IT Firms

Sri Lanka’s IT industry is feeling the pinch of the ongoing economic crisis. The sector was a major foreign currency earner, employing over 120,000 people before the pandemic. Now, it faces challenges due to economic mismanagement and currency depreciation.

Importance of IT Industry as a Foreign Currency Earner

The IT industry has been crucial to Sri Lanka’s economy. It was on track to become the top exporter within five years. The sector also aimed to double its workforce.

However, the current economic situation has put these goals at risk. The industry’s growth and potential are now threatened.

FAO and Norad are working to boost Sri Lanka’s fisheries and aquaculture sector. They aim to improve sustainable fishing and the country’s blue economy. The project fights illegal fishing and increases climate change resilience.

It also reduces food waste in the fisheries value chain. This is done through technical support and technology upgrades. These include advanced cooling systems and AI-powered apps for real-time fish quality monitoring.

Investor Confidence and Business Expansion Concerns

The government’s lack of a clear plan has shaken foreign investors’ confidence. Some companies are looking to expand outside Sri Lanka. This move aims to boost investor confidence and ensure business continuity.

The economic crisis has made living costs skyrocket. The Sri Lankan rupee has lost 75% of its value against the US dollar. This has led to critical shortages, affecting normal business operations.

IT firms are struggling to meet service level expectations. The challenging economic environment is making it difficult to maintain business standards.

Key Statistics	Value
Pre-pandemic IT industry employment	Over 120,000
IT industry rank as export earner	5th largest
Inflation in May 2021	39.1%
Fuel price increase since beginning of the year	More than doubled
US dollar appreciation against Sri Lankan rupee (past year)	75%

Brain Drain and Talent Retention Challenges

Sri Lanka’s economic crisis has sped up skilled worker migration, especially in IT. The economy shrank by 8.7% in 2022. Half of young, educated people want to leave, risking a brain drain that could hurt future growth.

IT companies are trying to keep top talent. They’re pegging salaries to foreign currencies like the US dollar. This hurts smaller IT firms with local clients. They can’t match these salaries and may lose staff to bigger companies.

Impact on Smaller IT Firms and Local Clients

The crisis hits smaller IT firms and local clients harder. These firms can’t compete with big companies’ salary strategies. They struggle to keep skilled workers and finish projects on time.

Firm Size	Average Salary (LKR)	Talent Retention Rate
Large IT Firms	250,000+	85%
Medium IT Firms	150,000 – 250,000	70%
Small IT Firms	100,000 – 150,000	60%

Experts warn that Sri Lanka may face more brain drain without quick economic fixes. This could be similar to Lebanon’s experience. The government and IT industry must work together to keep talent.

They need to create long-term strategies to support smaller IT firms. This will help the sector stay strong during tough times. It will also protect IT professionals’ jobs.

Conclusion

Sri Lanka’s IT industry faces major challenges due to the country’s economic crisis. Power outages, fuel shortages, and currency issues disrupt operations. These problems threaten to drive away skilled workers.

The economic turmoil has shaken investor confidence in the IT sector. This industry is crucial for Sri Lanka’s foreign currency earnings. The government must solve the crisis and improve infrastructure.

Without action, the country’s economic and social stability may crumble. Brain drain could worsen if the situation doesn’t improve. The IT industry’s growth is vital for Sri Lanka’s future.

However, there’s still hope for recovery and growth in the IT sector. Sri Lanka can focus on keeping talented workers and rebuilding trust. Creating a good environment for IT growth is key.

With the right steps, Sri Lanka can become competitive in the global IT market again. The road to recovery may be tough. But with proper support, the IT industry can emerge stronger than before.

Dr. Hans Wijayasuriya has been appointed as Sri Lanka’s Chief Advisor to the President on Digital Economy. His 30-year telecom career at Axiata and Telekom Malaysia positions him well for this role. This appointment marks a crucial step towards digital transformation in various sectors.

In 2024, Dr. Wijayasuriya received the GSMA Chairman’s Award for his mobile industry contributions. His expertise is expected to boost connectivity and economic modernization in Sri Lanka. He will play a key role in shaping the nation’s digital future.

Key Takeaways

• Dr. Hans Wijayasuriya appointed as Chief Advisor to the President on Digital Economy
• Over 30 years of experience in the telecommunications industry with Axiata and Telekom Malaysia
• Received GSMA Chairman’s Award in 2024 for contributions to the global mobile industry
• Expected to drive digital transformation initiatives and strengthen digital frameworks across sectors
• Appointment marks a significant step towards a digital economy in Sri Lanka

Veteran Telecommunications Executive Appointed to Key Advisory Role

Dr. Hans Wijayasuriya is now Sri Lanka’s Chief Digital Economy Advisor to the President. His vast experience in digital solutions is expected to boost economic development. This move aims to strengthen the country’s digital frameworks across various sectors.

Dr. Hans Wijayasuriya’s Extensive Experience in Digital Solutions

Dr. Wijayasuriya brings rich knowledge to his new role. He was CEO of Telecommunications Business at Axiata Group Bhd. His expertise has helped grow digital economies.

His experience spans organizations like the University of Bristol and True Corporation. True Corporation is the most sustainable telecom company globally, according to S&P Global. Dr. Wijayasuriya has also served on various Board Investment Committees.

Expected to Drive Initiatives to Strengthen Digital Frameworks Across Sectors

As Chief Digital Economy Advisor, Dr. Wijayasuriya will lead initiatives to improve Sri Lanka’s digital landscape. He aims to create a thriving innovation ecosystem. His focus will be on strengthening digital frameworks in government services, finance, and healthcare.

Dr. Wijayasuriya will work on building strong public-private partnerships. This will help create a solid digital infrastructure for economic growth. His appointment is a big step towards making Sri Lanka a digital economy leader.

Axiata’s Hans Wijayasuriya Appointed Chief Digital Economy Advisor

Dr. Hans Wijayasuriya is now the Chief Advisor to the President on Digital Economy. The Presidential Media Division made this announcement. He brings over 20 years of experience in digital and telecommunications across Asia.

Transition from Role as CEO of Telecommunications Business and Group Executive Director at Axiata Group Bhd

Dr. Wijayasuriya will leave his role at Axiata Group Bhd in January 2025. He has been with the company for 30 years. Under his leadership, Dialog Axiata became a key player in Sri Lanka’s telecommunications market.

Axiata Group serves over 150 million customers in several countries. These include Malaysia, Indonesia, Bangladesh, Sri Lanka, and Cambodia. The group has contributed to Sri Lanka’s digital infrastructure development.

Dr. Wijayasuriya has received recognition for his work in the global mobile industry. In 2024, he won the GSMA Chairman’s Award. He has also served on the GSMA board of directors.

Appointment Announced by Presidential Media Division

The PMD’s announcement shows the government’s focus on digital growth. Dr. Wijayasuriya’s expertise will help strengthen Sri Lanka’s digital frameworks. This move aims to support the country’s economic modernization and growth.

His knowledge in telecommunications and technology will be valuable. The government expects to improve various sectors through digitization. This aligns with Sri Lanka’s efforts in strengthening its digital frameworks.

Mandate to Enhance Connectivity and Support Economic Modernization

Dr. Hans Wijayasuriya will lead Sri Lanka’s digital transformation as ICTA’s Non-Executive Chairman. He’ll oversee the digital transformation framework’s planning and implementation. This aligns with the government’s goal to accelerate the digital economy.

The government aims to improve citizens’ lives through Digital Public Infrastructure. This initiative promotes inclusivity and sustainable growth. Dr. Wijayasuriya’s expertise will modernize education, healthcare, and finance sectors.

His leadership at Dialog Axiata made it a key player in Sri Lanka’s telecommunications market. At Axiata Group, he served over 150 million customers across multiple countries.

Leading the Board of ICTA as Non-Executive Chairman

As ICTA’s Non-Executive Chairman, Dr. Wijayasuriya will guide efforts to enhance connectivity. He’ll support economic modernization through capacity building initiatives. This ensures necessary skills and infrastructure for digital transformation.

Challenges include updating Sri Lanka’s digital infrastructure and addressing cybersecurity concerns. Establishing appropriate regulatory frameworks is also crucial.

Future Executive Leadership Roles in Digital Economy Institutional Framework

Dr. Wijayasuriya will take on executive leadership roles in the digital economy framework. These positions will follow relevant legislative enactment. He’ll contribute to modernizing the economy and improving Sri Lankan citizens’ lives.

His decision to leave Axiata in January 2025 shows commitment to Sri Lanka’s digital agenda. This move will allow him to focus on driving the country’s digital transformation forward.

Sri Lanka’s Central Bank Digital Banking Framework aims to boost financial inclusion. It uses digital tech and innovative payment solutions. The goal is to bring unbanked people into the formal financial system.

The framework supports fintech innovations and digital payment systems. It promotes interoperability among platforms and strengthens consumer protection. These efforts build trust and encourage adoption of digital banking services.

Success depends on a strong payment system infrastructure. This ensures smooth integration between traditional and digital banking. Collaboration among financial institutions, tech providers, and regulators is vital.

The framework empowers citizens with affordable, convenient financial services. It bridges the digital divide and promotes financial literacy. This initiative can uplift lives and boost economic growth.

Key Takeaways

• The Central Bank Digital Banking Framework aims to enhance financial inclusion in Sri Lanka through digital technologies and innovative payment solutions.
• The framework creates a supportive environment for fintech innovations, promoting interoperability and strengthening consumer protection.
• Establishing a robust payment system infrastructure is crucial for the success of the digital banking framework.
• Collaboration among stakeholders is essential in driving the digital transformation of the banking sector.
• The initiative has the potential to empower citizens with access to affordable and convenient financial services, contributing to economic growth.

Central Bank Introduces Digital Banking Framework to Enhance Financial Inclusion

Sri Lanka’s Central Bank has launched a new digital banking framework. This move aims to boost financial inclusion and drive economic growth. The framework encourages innovation while protecting consumers and maintaining financial stability.

The Role of Central Bank Digital Currency (CBDC) in Promoting Financial Inclusion

CBDCs offer a safe, digital way to pay. They can help more people join the formal financial system. A 2022 BIS survey shows 93% of central banks are exploring CBDCs.

The Central Bank of Sri Lanka’s framework paves the way for CBDC adoption. This could greatly improve financial inclusion efforts in the country.

India’s Progress in Digital Payment Systems and Its Impact on CBDC Implementation

India’s success with digital payments offers valuable lessons for Sri Lanka. Mobile wallets and telco-based systems are widely used in India. This success could smooth the way for CBDC implementation.

Most central banks see value in having both fast payment systems and CBDCs. Sri Lanka can learn from India as it moves towards a cashless society.

Addressing Challenges in CBDC Adoption for Financially Underserved Populations

CBDCs can boost financial inclusion, but challenges remain. Low literacy and complex systems can hinder adoption. The new framework focuses on consumer protection and data privacy.

Caps on CBDC holdings and clear rules aim to create a safe environment. These measures will help ensure widespread adoption of digital currencies.

The National Digital Transformation Initiative supports the Central Bank’s efforts. It invests in digital infrastructure and skills development. This initiative aims to create a thriving digital economy for all.

Sri Lanka’s progress in digital banking is promising. The Central Bank’s framework lays the groundwork for greater financial inclusion. It also sets the stage for sustainable economic growth in the country.

Key Components of the Digital Banking Framework

The digital banking framework has several key components. These elements promote financial inclusion and enhance banking experiences. Together, they create a robust and accessible digital banking ecosystem.

Establishing a Robust Payment System Infrastructure

A strong payment system infrastructure is crucial for digital banking. It ensures smooth transactions and reduces costs. This leads to increased user acceptance.

The World Bank’s 2017 Global Findex report shows significant progress. Between 2010 and 2017, 515 million adults acquired a financial account. This highlights the importance of accessible payment systems.

An effective payment system depends on several factors. These include merchant and consumer acceptance, supporting infrastructure, and cost-effective legislation. These elements are vital for mass adoption.

• Acceptance by merchants and consumers
• Infrastructure to support the system
• Legislation to ensure cost-effectiveness and mass adoption

Enabling Interoperability Among Digital Payment Platforms

Interoperability is key for digital payment platforms. It allows smooth transactions across various systems. This enhances user experience and promotes widespread adoption.

Multi-CBDC (mCBDC) arrangements coordinate national CBDCs. They play a vital role in enabling interoperability. These arrangements align regulatory frameworks, practices, and messaging formats.

Country	CBDC Status
The Bahamas	Launched in December 2020
Nigeria	Launched in 2021
Jamaica	Launched in 2022
China	Conducting large-scale pilot
Brazil	Actively piloting CBDC project
India	Actively piloting CBDC project

Strengthening Consumer Protection and Data Privacy Regulations

Digital banking’s growth makes consumer protection and data privacy crucial. Strong regulations in these areas protect users’ interests. This helps maintain trust in the digital banking ecosystem.

The Central Bank has released new regulations. These enable market conduct monitoring to ensure effective financial consumer protection. This step further strengthens the digital banking framework.

Key aspects of protection in digital banking include fair treatment and secure data handling. Clear communication and efficient dispute resolution are also important. These measures safeguard users in the digital banking environment.

1. Transparent and fair treatment of consumers
2. Secure handling and storage of personal data
3. Clear communication of terms and conditions
4. Efficient dispute resolution mechanisms

Conclusion

Digital banking frameworks from central banks could revolutionize financial inclusion in Sri Lanka and India. This framework can offer secure, accessible payments for everyday transactions. The impressive performance of Sri Lanka’s stock highlights the country’s economic growth and strong corporate governance.

Success depends on robust payment infrastructure and interoperable digital platforms. Consumer protection and data privacy regulations are also crucial. Over 75% of sub-Saharan African countries are researching CBDCs.

A quarter of these nations plan to launch CBDCs by 2028. Financial inclusion and efficient domestic payments drive CBDC adoption. Mobile money services are already popular in the region.

Central banks must balance financial inclusion with system stability. Collaboration with organizations like the IMF can help address CBDC adoption challenges. A well-designed framework can bridge gaps between the underserved and formal banking.

This approach could contribute to sustainable economic growth and development. It has the potential to create a more inclusive financial landscape for citizens.

Sri Lanka has welcomed Elon Musk’s Starlink, SpaceX’s satellite internet division. The country’s parliament approved changes to its old telecommunications law. This allows Starlink to offer broadband internet access to Sri Lankans.

The new bill marks a big change in Sri Lankan telecoms policy. It’s the first update to the existing law in almost 30 years. The amendments passed without a vote, showing strong support for Starlink.

Sri Lanka is now leading in adopting new satellite internet technology. This move could greatly improve broadband access across the nation. It shows Sri Lanka’s commitment to creating a more connected digital society.

Key Takeaways:

• Sri Lanka amends telecommunications law to allow Starlink operations
• Starlink poised to provide satellite internet services in Sri Lanka
• Amendments mark first changes to Sri Lankan telecom law in 28 years
• Move positions Sri Lanka as leader in adopting innovative technology
• Potential for enhanced broadband access and connectivity nationwide

Sri Lanka Approves Amendments to Telecommunications Law

Sri Lanka has modernized its telecommunications law after 28 years. The Committee on Public Finance passed amendments to regulate satellite internet services. These changes aim to boost competition in the telecoms sector.

Parliament Passes New Bill to Allow Satellite Internet Providers

The Sri Lanka Telecommunications (Amendment) Bill aligns with global tech trends. It allows satellite internet providers to enter the market. This will improve remote connectivity and bridge the digital divide.

Amendments Introduce Three New Types of Licenses

The law adds three new license types, including infrastructure and telecom services. It aims to strengthen the Telecommunication Regulatory Commission’s powers. The new framework should attract more players and drive innovation.

The changes will help reduce market tariffs and protect undersea cables. This shows the government’s commitment to safeguarding infrastructure and consumer interests. State Ministers were present during the approval process.

Sri Lanka Paves Way for Starlink to Enter Telecoms Market

Sri Lanka has opened its doors to Starlink, a space technology giant. The company will operate as a licensed service provider. This move awaits regulatory approval from the government.

Starlink to Operate as Licensed Service Provider Pending Regulatory Approval

Starlink proposed operations in Sri Lanka in March. The company received preliminary approval in June after a fast-tracked process. Starlink now awaits final approval to start its high-speed internet services.

These services aim to reach even the most remote areas. This could greatly improve internet access across the country.

Opportunity Open to Other Companies Investing in Sri Lanka

Technology minister Kanaka Herath stressed this opportunity isn’t just for Starlink. The government welcomes any company investing in Sri Lanka’s growing IT sector. This initiative aims to bridge the digital divide, especially in rural areas.

Government Aims to Grow IT Sector to $15 Billion by 2030

Sri Lanka targets growing its IT sector to $15 billion by 2030. To reach this goal, the country needs foreign investment and expertise. Welcoming Starlink is a big step towards improving digital infrastructure.

Starlink’s entry could transform Sri Lanka’s digital landscape. Better internet access could boost economic growth, education, and social development. This move opens new opportunities for Sri Lankan citizens.

Conclusion

Sri Lanka’s telecom law amendment opens doors for Starlink to enter the market. This move expands internet access and boosts the country’s IT sector. It allows satellite internet providers to operate, tapping into the growing global IoT market.

5G technology and smart devices are driving demand for fast internet. Over 229 providers offer 5G services, with 700+ 5G-enabled smartphones available. Ericsson predicts 5G subscriptions will reach 5 billion by 2028.

Sri Lanka is reforming its education system and investing in digital infrastructure. Satellite internet providers like Starlink will be crucial for nationwide connectivity. This ensures all citizens can access online opportunities and resources.

By embracing technology and creating supportive regulations, Sri Lanka aims high. The country plans to grow its IT sector to $15 billion by 2030. This positions Sri Lanka to become a regional leader in digital innovation.